| COMPLAINTS The credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department. Any member wishing to file a complaint against the credit union should contact the Texas Credit Union Department through one of the means indicated below: Texas Credit Union Department 914 East Anderson Lane Austin, Texas 78752-1699 Phone (512) 837-9236 Fax (512) 832-0278 E-mail complaints@tcud.state.tx.us Website www.tcud.state.tx.us Please note that the Department does not have authority to resolve contractual disputes or undocumented factual disputes between a member and this credit union. If your dispute is of this nature, you may want to consult with legal counsel regarding your rights to resolve the situation. | ||||